Last Updated: 20/08/2024
Welcome to Secutelnet Technologies Pvt Ltd’s website. By accessing or using our website, services, or products, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.
1. Acceptance of Terms
By accessing or using our website and services, you agree to these Terms and Conditions, including any additional terms and policies referenced herein or available by hyperlink. If you do not agree to all the terms and conditions, you may not access the website or use our services.
2. Services Offered
Secutelnet Technologies Pvt Ltd provides a range of technological services through its website, including but not limited to network security, remote consultation, compliance auditing, and other IT-related services. All services are provided digitally and do not involve the physical shipping of products.
3. User Responsibilities
- Eligibility: By using our services, you represent that you are at least 18 years old and capable of entering into a legally binding agreement.
- Account Information: You agree to provide accurate, current, and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- Prohibited Activities: You agree not to engage in any illegal activities or use our services in a way that may harm, disrupt, or overburden our infrastructure or that of our service providers.
4. Orders and Payments
- Order Placement: By placing an order through our website, you agree to pay the specified fees for the chosen services. All orders are subject to acceptance by Secutelnet Technologies Pvt Ltd, and we reserve the right to refuse any order at our discretion.
- Payment: Payments must be made in full at the time of order placement, unless otherwise specified. We accept various payment methods, which will be indicated during the checkout process.
5. Cancellations, Refunds, and Returns
- Cancellation Policy: Cancellations are allowed within 3 days of order placement. To cancel an order, please contact our customer support team within the specified time frame. Certain services may not be eligible for cancellation once initiated.
- Refund Policy: If a cancellation request is approved, a full refund will be issued, and the refund will be processed within 15 working days to the original payment method.
- Service-Based Returns: As our services are digital, returns do not apply. However, if you are unsatisfied with a service, please contact our support team for assistance.
6. Service Delivery
- Delivery of Services: All services are provided digitally and delivered via the internet. We will make reasonable efforts to deliver services within the agreed time frame, but we are not liable for delays due to circumstances beyond our control.
- Service Modifications: Secutelnet Technologies Pvt Ltd reserves the right to modify, suspend, or discontinue any service, feature, or content without notice. We are not liable for any modification, suspension, or discontinuation of services.
7. Intellectual Property
- Ownership: All content, software, and materials provided on this website, including but not limited to text, graphics, logos, and software, are the intellectual property of Secutelnet Technologies Pvt Ltd or its licensors and are protected by copyright, trademark, and other intellectual property laws.
- Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the website and its content for your personal or internal business use. You may not reproduce, distribute, or create derivative works from any content without express written permission from Secutelnet Technologies Pvt Ltd.
8. Disclaimer of Warranties
- Service Disclaimer: Secutelnet Technologies Pvt Ltd provides its services “as is” and “as available” without any warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
- No Guarantee: We do not guarantee that our services will meet your specific requirements or that they will be uninterrupted, secure, or error-free. You acknowledge that service performance may be affected by factors outside our control.
9. Limitation of Liability
- Exclusion of Damages: To the maximum extent permitted by law, Secutelnet Technologies Pvt Ltd shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or in connection with the use or inability to use our services.
- Total Liability: In any event, the total liability of Secutelnet Technologies Pvt Ltd for any claim related to these Terms and Conditions or our services shall not exceed the amount paid by you for the service in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Secutelnet Technologies Pvt Ltd, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of our services or your breach of these Terms and Conditions.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these terms shall be brought exclusively in the courts of Bengaluru, India.
12. Changes to Terms and Conditions
Secutelnet Technologies Pvt Ltd reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of our website and services following any such changes constitutes your acceptance of the new terms.
13. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: info@secutelnet.com