Effective Date: 28/08/2024
At Secutelnet Technologies Pvt Ltd, we provide a range of digital services delivered exclusively through our website. As our offerings are purely service-based, there is no physical shipping of products involved. This Shipping Policy outlines how we deliver our services and what you can expect when you place an order with us.
Service Delivery
- Digital Delivery: All services offered by Secutelnet Technologies are delivered through digital means. Upon successful order placement and payment confirmation, the service details, access information, or relevant deliverables will be provided electronically via email, our website portal, or other specified digital channels.
- Delivery Timeline: The timeline for delivering services varies depending on the nature of the service purchased. Estimated delivery times will be communicated to you at the time of order placement. While we strive to meet these timelines, please note that delivery may be affected by factors beyond our control.
- Confirmation and Access: Once your service is ready for delivery, you will receive a confirmation email containing instructions on how to access and utilize the service. This may include login credentials, download links, or detailed steps to activate the service.
No Physical Shipping
- No Physical Products: As Secutelnet Technologies provides only digital services, there are no physical goods to be shipped. Consequently, there are no shipping fees, tracking numbers, or physical delivery times associated with our services.
Order Confirmation
- Immediate Confirmation: After placing an order, you will receive an order confirmation via email at the address provided during checkout. This email will include details of the service purchased, the expected delivery timeline, and any further instructions.
- Support and Assistance: If you do not receive the confirmation email or if there are any issues accessing the service, please contact our support team at info@secutelnet.com for prompt assistance.
Changes to Service Delivery
- Modification of Delivery Method: In rare cases, we may need to modify the delivery method due to unforeseen circumstances. Should this occur, we will notify you promptly and provide alternative digital delivery options.
Contact Us
If you have any questions or concerns regarding our Shipping Policy or need assistance with accessing your services, please contact us at:
- Email: info@secutelnet.com