Return and Refund Policy

Return and Refund Policy
Last updated: April 01, 2021

Thank you for shopping at Secutelnet Technologies.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our
policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined under the following
conditions. The following definitions shall have the same meaning regardless of whether they
appear in singular or in plural.

Definitions
For the purposes of this Return and Refund Policy:

 Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement)
refers to Secutelnet Technologies Private Limited, No 166, Vibhutipura, Basavanagar
Main Road Marathalli (Post), Bangalore 560037.

 Goods / Services refer to the items offered for sale .

 Orders mean a request by You to purchase Goods / Services from Us.  Service refers to the Services offered by us on design, integration and engineering
services.

 Website refers to Secutelnet Technologies, accessible from https://secutelnet.com
 You means the individual accessing or using the Website, or the company, or other legal
entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days by giving valid reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods /
Services or on which a third party you have appointed, who is not the carrier, takes possession of
the product delivered.
In order to exercise Your right of cancellation, You must inform Us of
your decision by means of a clear statement. You can inform us of your decision by:  By email: support@secutelnet.com
 By visiting this page on our website: https://secutelnet.com/contactus.html
We will reimburse You no later than 14 days from the day on which We receive the returned
Goods / Services withdrawn. We will use the same means of payment as You used for the Order,
and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Goods / Services to be eligible for a return, please make sure that:  The Goods / Services were purchased in the last 14 days
 The Goods are in the original packaging
The following Goods / Services cannot be returned:  The supply of Goods / Services made to Your specifications or clearly personalized.  The supply of Goods / Services which according to their nature are not suitable to be
returned, deteriorate rapidly or where the date of expiry is over.  The supply of Goods / Services which are not suitable for return due to health protection
or hygiene reasons and were unsealed after delivery.  The supply of Goods / Services which are, after delivery, according to their nature,
inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return
conditions in our sole discretion.
Only regular priced Goods / Services may be refunded. Unfortunately, Goods / Services on sale
cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Goods / Services

You are responsible for the cost and risk of returning the Goods / Services to Us. You should
send the Goods at the following address:
Secutelnet Technologies Pvt Ltd
No 166, Vibhutipura, Basavanagar Main Road
Marathalli (Post),
Bangalore, Karnataka, India 560037
We cannot be held responsible for Goods damaged or lost in return
shipment. Therefore, We recommend an insured and trackable mail service. We are unable to
issue a refund without actual receipt of the Goods / Services or proof of received return delivery.

Gifts

If the Goods / Services were marked as a gift when purchased and then shipped directly to you,
You’ll receive a gift credit for the value of your return. Once the returned product is received, a
gift certificate will be mailed to You.
If the Goods / Services weren’t marked as a gift when purchased, or the gift giver had the Order
shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:  By email: support@secutelnet.com
 By visiting this page on our website: https://secutelnet.com/contactus.html